Frequently Asked Questions

What is Amadeus Analytics?

Amadeus Analytics is an advanced blockchain explorer and analytics tool that provides a solution for Virtual Asset Service Providers (VASPs) and crypto regulators to untangle blockchain addresses and transactions, along with other blockchain entity connections.

Users can confidently interact with and manage risk for virtual assets and asset connections through an unrivaled investigative toolset. This enables organizations to operate safely and securely while allowing compliance officers to do their job more efficiently.

What is Amadeus Analytics used for?

Amadeus helps to understand where cryptocurrencies are flowing from and to. By identifying entities behind transactions, Amadeus enables risk-based assessment so law enforcement agencies and compliance teams can be certain about the provenance of funds.

Who are Amadeus’s primary customers?

Amadeus’s primary customers are banks and financial institutions, virtual asset service providers (VASPs), crypto exchanges and businesses, and government agencies. More details on specific features and platform solution use cases can be found on Amadeus’s designated customer pages:

Which cryptocurrencies does Amadeus currently support?

Amadeus EXPERT and Amadeus PRO licenses currently support Bitcoin, Bitcoin SV, Tether, Bitcoin Cash, Litecoin, Ethereum (including ERC-20, ERC-721), Ethereum Classic, Stellar, Ripple, Dogecoin, Dash, Zcash, Algorand, Tron (including TRC-20), EOS, Solana, Matic, Cardano, Binance Smart Chain (including BEP-20) with more coins to be added soon.

Amadeus FREE Proof of Funds certification currently supports Ethereum and the main ERC-20 stablecoins: USDT, USDC, TUSD, PAX, GUSD and DAI. It also support WBTC. Stablecoins support for TRC-20 and BEP-20 will be added soon.

What editions of Amadeus are available?

There are three ways of using the Amadeus Blockchain solution:

  1. Amadeus EXPERT : is accessed through the web application, runs on Amadeus servers, and is located in a data center in the EU.
  2. Amadeus API : is accessed through the REST API. The application runs on Amadeus servers and is located in a data center in the EU.
  3. Amadeus PRO : is accessed through the web application, deployed and run on the customer’s servers/infrastructure (on-premise application).

Additionally, Amadeus Proof of Funds Certification is currently available to anyone for free. Proof of funds (POF) refers to a document that demonstrates a person or entity has the ability and funds available for a specific transaction. The purpose of the proof of funds document is to ensure that the funds needed to execute the transaction fully are accessible and legitimate. Our Proof of Funds certication tool can be used for free by anyone who wishes to prepare for a cryptocurrency transaction and proves the availability of funds to proceed.

What is the difference between the Expert and PRO versions of Amadeus?

There are two main differences between the PRO and Expert versions:

  • Amadeus hosts the Expert version, and PRO is hosted on the customer’s servers.
  • Users can privately input their data into Amadeus PRO. In addition, the PRO version gives direct access to Amadeus’s database and data.

What are the hardware requirements for using the on-premise edition of Amadeus (Amadeus PRO)?

Amadeus PRO is primarily focused on government and law enforcement entities for whom privacy is of utmost importance, and hardware requirements may be discussed upon request.

Can Amadeus be used for AML and KYC procedures?

Amadeus provides real-time risk assessment capabilities for evaluating and comparing risks associated with multiple blockchain transactions and their connections. The platform gives a risk score based on blockchain interactions for a comprehensive assessment. In addition, users can set up alerts based on different parameters and changes that occur with monitored transactions (KYT). Users can utilize Amadeus’s monitoring systems to improve AML/ KYC procedures.

Can Amadeus help detect dark market addresses and service providers with sufficient efficiency?

Yes, it can. Amadeus constantly updates the platform database to provide up-to-date information on thousands of dark market service addresses. In addition to providing identification for a broad array of darknet entities, the Amadeus team has produced in-depth market analysis and trend reports to ensure Amadeus users have complete confidence in our awareness and understanding of the darknet.

How does Amadeus collect data about known risky wallets and other entities?

Amadeus regularly collects and analyzes data from 1,500 different public sources, assessing the ownership of addresses that can be publicly found on the internet and fund transfers through online platforms to determine compliance procedures. In addition to this, Amadeus purchases data from reliable vendors and consistently monitors the internet on the subject of malware attacks, thefts, and any other illicit activities involving cryptocurrencies.

Can users amend or add data to the Amadeus platform (in case of false attribution of an address to an entity or missing entity)?

Amadeus continuously updates its list of entities, so if a major exchange is missing, the team is likely to be working on adding it. Additionally, you can create your list of risky addresses and be warned if you encounter them using the explorer, visualization, or tracking tools.

How can users check Amadeus's list of known entities in the system?

Within the Explorer tab in the web app, users can find and search the complete list of known entities within the Amadeus solution.

How does Amadeus’s risk scoring process work?

In Amadeus’s default setup, entities that perform illegal activities, or exchanges with lower KYC barriers, would have a high-risk score. On the other hand, KYC-compliant businesses and known mining pools have low-risk scores, and each of those entity risk scores also affects other entities that interact with these known low or high-risk entities, up to 100,000 hops.

Also, there are two types of risk labels on the platform:

  1. Supplied by an expert: for known entities 
  2. Calculated by the algorithm: for addresses whose owner is unknown

The first set of labels is assigned based on manual expert analysis of publicly available information (e.g., business type or compliance with KYC/AML rules). Those labels can be later configured. 

The second set of labels is determined by the algorithm based on a risk score profile set up by the user.  

Can users customize the risk scoring of entities according to custom needs?

The user can fully customize risk score types and adjust them according to the customer’s needs.

How can users reach the support team if there are issues with the trial license or the API key?

If your trial license has expired, please contact our team directly via chat or form displayed on the dashboard or call us to the support number provided.

What if immediate feedback is needed regarding an issue?

The Amadeus sales team works very hard to ensure their customers get the best possible experience. If you have a question about trial or pricing – don’t hesitate to reach out to your sales manager. Please fill out this form if you are looking to test our demo version. We’ll be in touch!